Table of Contents
cPanel Hosting
Updated Jul 3rd at 16:36 BST
- There are a few handy tools that can be used to review your bandwidth usage from within your cPanel account. The first tool is called 'Bandwidth' and it is located… read on.
Add addon domains to host multiple websites in cPanel Hosting
- If you want to host a website for a domain other than your primary domain name, you can use cPanel's Addon domain feature. Go to your TsoHost Client Area: https://… read on.
- 503 Service Temporarily Unavailable errors are most often caused by your site reaching its limit for simultaneous visitors (also known as "maximum concurrent connections"). However, you might also experience 503 errors if… read on.
- cPanel lets you create email addresses at the domains on your Linux cPanel Hosting account. In order to create a new email address you would need to follow these steps:… read on.
- You can set up the email Forwarders feature in cPanel to forward copies of incoming emails. Note: For more info, see the cPanel documentation for Forwarders from here: https://docs… read on.
- If you have problems establishing an FTP connection to your cPanel Hosting account using FileZilla, check out the information below to help you resolve your FTP problem. Incorrect Password: If… read on.
- Follow these steps to extract a .tar, .gz, or .zip file after uploading it to your Linux Hosting account. Note: Other compressed formats may not be supported. To check, see… read on.
- Here's how you can upgrade your cPanel Hosting plan if you need more processing power or physical memory. Upgrading your plan can make your website faster and more resilient when… read on.
- To upload files to a website in your Linux Hosting account, you would need to first navigate to your cPanel. Here's how to get to the cPanel from your TsoHost… read on.
- If you renamed or moved pages of your website, a 301 redirect lets you automatically redirect visitors and search engine spiders to your new pages while maintaining your search engine ranking… read on.
- Here's how to use cPanel to view database details, like users and database size, in your Linux Hosting account. Go to your TsoHost Client Area: https://my.tsohost.com/clientarea… read on.
- It's always a good idea to keep PHP updated to the latest version for security updates and improved performance. Go to your TsoHost Client Area: https://my.tsohost.com/clientarea… read on.
- You need an SSL certificate installed and set up on your cPanel hosting account before proceeding with the WordPress® installation. If you don't have an SSL, we can help. For m… read on.
- To give others access to your cPanel Hosting account files, add them as FTP users so they can also upload files or manage your site. You can limit what these… read on.
Change passwords for cPanel email in my cPanel Hosting package
- There are two ways to change your cPanel email password, based on whether or not you know your current password: I know my cPanel email password and I want to… read on.
- HTTP status codes are three-digit numbers that provide Web browsers with information about the page's status. You might see some of these errors while browsing the Internet, or you might… read on.
- After adding email accounts, you can use Titan's webmail application to configure your email client to access the account. Go to your cPanel account. Navigate to the Email Accounts section… read on.
- You can create MySQL databases in your Linux Hosting account by using cPanel's MySQL Database Wizard. Go to your TsoHost Client Area: https://my.tsohost.com/clientarea.php Go to… read on.
- Cron is a standard cPanel feature that lets you schedule tasks, called "Cron Jobs," to run unattended at a specified frequency. Note: You need to understand Linux commands to use… read on.
- Use the cPanel FTP manager to edit the password and quota for FTP users in your cPanel Hosting account. Go to your TsoHost Client Area: https://my.tsohost.com/clientarea… read on.
- Follow these steps to export the entire MySQL database, or export selected tables of the database, to a file and download it to your computer. Access your database via PHPMyAdmin:… read on.
- Follow these steps to export the entire MySQL database, or export selected tables of the database, to a file and download it to your computer. Access your database via PHPMyAdmin:… read on.
- Your server comes with a shared IP address you can use for access. Here's how to find that IP address. Go to your TsoHost Client Area: https://my.tsohost.com/… read on.
- You can install SSLs from any company (or Certificate Authority - also known as a CA) on your cPanel server using these steps. Generate a certificate signing request (CSR). Request… read on.
- The number of files per directory you can have on our shared cPanel packages: Hosting Type: Max. files/directory Linux Hosting (cPanel): No limit Note: Your hosting account cannot hold… read on.
- When it's time to add web applications (like WordPress or Joomla) to your Linux Hosting account, follow these steps to use Installatron. Go to your TsoHost Client Area: https://my… read on.
- If you want to use WordPress to build your website and blog, you have to first install it on your hosting account. Go to your TsoHost Client Area: https://my… read on.
- Here's how to access the cPanel File Manager to work with files in your cPanel hosting account. You can edit text-based files, move files from directory to directory, add folders,… read on.
- If you have purchased an SSL Certificate from another provider and you have the SSL (.crt) file you can manually install the SSL Certificate on the cPanel server by following… read on.
- There are many reasons why your website isn't displaying, and none of them are good. Here are a few things you can check. Note: If you're having problems with a… read on.
- Here's how to log in to TsoHost and get to the Dashboard for your cPanel Hosting account: Go to your Tso Host Client Area: https://my.tsohost.com/clientarea.php… read on.
- Sometimes you need to preview your website files on your hosting account prior to pointing your domain to your hosting account. You can do this by adding entries to the… read on.
- Use cPanel's FTP accounts feature to remove unwanted FTP users from your cPanel hosting account. Note: You can't remove Special FTP accounts, like the account for the site owner. Go… read on.
- If you can't log in to your Database related to your website you can try resetting the user's password by following these steps: Go to your TsoHost Client Area: https://… read on.
- Your FTP password (which is also your cPanel login password) lets you upload files to your cPanel Hosting account through an FTP client. You can also use this password to… read on.
- Your cPanel hosting has a maximum amount of resources it can use, ensuring that no single account on a Shared Hosting server impacts other customers' experiences. Shared Hosting: Shared cPanel… read on.
- If you want to use your website to send form mail, like submissions to a contact us form, you'll need to connect to our mail relay server. Sending mail through… read on.
- 404 pages display when someone tries to access a page on your website that doesn't exist. You can use your home page as your 404 page, or you can create a custom… read on.
- Subdomains let you create memorable addresses and easy ways to access areas of your website. For example, you could create a subdomain for pictures on your site called "pics" that… read on.
- You can add secondary or alias domain names to any type of hosting account. However, what you can do with additional domain names depends on the type of hosting plan… read on.
- Here's how to use cPanel to create a manual backup of your website's database in Linux Hosting. From your client area go to: Services -> My Services -> click on… read on.
- You should always keep a full backup of your website — there's no other way to prepare for the unexpected. Here's how to manually create that backup file for websites on yo… read on.
Change a secondary domain's root folder in my cPanel account
- If you added a secondary domain name to your Linux Hosting account, you can change its root folder at any time. From your client area go to: Services -> My… read on.
- If the default PHP settings for your hosting account don't meet the requirements of your website or application, follow these steps to change your PHP settings. Look for that filename… read on.
- Here's how you can use cPanel to change the PHP upload limit for your cPanel account. From your client area go to: Services -> My Services -> click on the… read on.
- To see the amount of each resource your cPaneluses (like disk usage or bandwidth), look in the Statistics section of the cPanel home page. From your client area go to:… read on.
- You can compress multiple files together to create a single file in your cPanel account. This is also known as "zipping" or "archiving" files. From your client area go to:… read on.
Connect remotely to a MySQL database in my Linux Hosting account
- Follow these steps to enable remote access to a database in your cPanel account. You need to know the IP address from which you'll be accessing the database. Remote access… read on.
- After you enable SSH (Secure Shell) protocol for your cPanel account, you can connect via SSH using a client. We recommend using PuTTy (Windows), Terminal (Mac), or OpenSSH (Linux). To… read on.
- You can create exact copies of files in your cPanel account. From your client area go to: Services -> My Services -> click on the green "Active" button -> Login… read on.
- You can create new files that use any extension in your cPanel account. From your client area go to: Services -> My Services -> click on the green "Active" button… read on.
- If you no longer need them, you can delete databases from your cPanel account. Warning: Make sure you back up your database before you delete it. From your client area… read on.
- Use cPanel's File Manager to delete individual files or folders from your cPanel account. Note: It's a good idea to create a backup of your website before deleting files or… read on.
- If you're publishing recent changes to your WordPress website and not seeing them live, try disabling WP_CACHE, as this is what allows your website to cache its content. Disabling… read on.
- Use the cPanel File Manager to download files from your cPanel account to your local computer. From your client area go to: Services -> My Services -> click on the… read on.
- You can download a copy of the files backed up to Site Backup as a ZIP file to store locally. From your client area go to: Services -> My Services… read on.
- Here's how to use the cPanel File Manager to edit the contents of any text-based files in your Linux Hosting account. From your client area go to: Services -> My… read on.
- SSH is a secure method of connecting to your Linux Hosting account to move files and execute commands. Follow these steps to enable SSH for your account - you don't… read on.
- You may need to end PHP processes in your cPanel account - for example, to manage runaway scripts or get a PHP initialization file to take effect. Note: Ending a… read on.
- Servers without a control panel (such as cPanel, Plesk, or VPS) do not have phpMyAdmin installed. To manage databases without a control panel, you need to use the SSH command… read on.
- If your website uses a database to store content (e.g. WordPress, Drupal), you will need your database hostname to connect your site to your database. To find your database… read on.
- Let's Encrypt is a third party security service that offers free SSL certificates. Using SSL (Secure Socket Layer) guarantees a secure connection when customers visit your website. You can use… read on.
- Here's how to log in to phpMyAdmin to manage your MySQL databases. You can change database values, run queries, and create, view or modify your database structure. Be sure you… read on.
Move files or folders between directories in my cPanel account
- Use cPanel's File Manager to move files between directories in your cPanel account. From your client area go to: Services -> My Services -> click on the green "Active" button… read on.
- To restrict access to directories on your cPanel Hosting website, use cPanel's Directory Privacy feature. Visitors may browse a restricted directory only after entering a username and password. From your… read on.
- After your SSL certficate is installed on your cPanel Hosting account, there are some modifications you'll need to make to your .htaccess file. Adding a few lines to your .htaccess… read on.
- After your SSL certificate is installed on your cPanel account, there are some modifications you'll need to make to your .htaccess file to automatically redirect your visitors to an HTTPS… read on.
- If your SSL has expired or recently been rekeyed, you will need to replace it by generating a new certificate in the SSL manager and replacing the certificate that is… read on.
- Follow these steps to remove a domain from your cPanel account. How you remove it depends on whether it's the primary or a secondary or addon domain on the account… read on.
- You can rename any file you've uploaded to your Linux Hosting account. From your client area go to: Services -> My Services -> click on the green "Active" button ->… read on.
Restore a website from a cPanel backup file in cPanel account
- You can restore a hacked or damaged website from a backup file. How you complete the restore depends on how you created the backup: From your client area go to:… read on.
- Warning: Using these backups overwrites the entire database, meaning any new data entered since the backup was created will be lost. From your client area go to: Services -> My… read on.
- When troubleshooting PHP errors, you will want to review your PHP logs. If you don't have PHP logs to review, use the following process to set up logging: You should… read on.
- You can change your cPanel directory to show hidden or dot files, which are files that don't appear in the File Manager. They're called hidden or dot files because of… read on.
- Here's how to erase all the content in your Linux Hosting account so you can start over with a new installation. Required: Before you follow these steps: If you've got… read on.
View traffic statistics, logs, and metrics for my cPanel account
- Use the cPanel Metrics apps to view traffic statistics for your cPanel account website. From your client area go to: Services -> My Services -> click on the green "Active"… read on.
- A website backup is a snapshot of all your website's important components. Website backups should include all of the following elements of your website: Website code files Any website databases… read on.
- An addon domain is simply an additional domain that you host on your account. For example, if you have a personal website and a business website, you can host both… read on.
- cPanel is a control panel that lets you easily manage many aspects of your account, including the files, applications, and email hosted on your account or server. cPanel is available… read on.
- File Transfer Protocol (FTP) is a way to move files from your computer to your hosting account and vice versa. To use FTP, you'll need an FTP client. There are… read on.
- The root directory of your website holds the content that loads when visitors type your domain name in a browser. For example, you need to put your index file in… read on.
- MySQL is an open-source relational database used by many websites to store and quickly access and display their content. You can use MySQL for blogs, online stores, websites with logins,… read on.
How to update the Incoming/Outgoing settings for your email account in Outlook
- If you are having trouble sending or receiving emails from your Outlook desktop application, this might be due to incorrect connection settings. 1. In order to correct your POP3 or IMAP… read on.
- Using Webmail, makes it easy for you to access your email accounts online and manage them without the need of a mail client. In order to use Webmail, you should… read on.
How to update the Incoming/Outgoing settings for your email account in Apple Mail
- This article explains how to adjust mail settings for an email address you have already configured. Big Sur, Mojave, and Catalina Sierra and High Sierra El Capitan Big Sur, Mojave,… read on.
- Some hosting control panels may not show the hidden content of your websites by default. Here you can find instruction on how you can view this hidden data using an… read on.
- When is this happening? From April 1st Why is this happening? We are ending our support for PHP 5.4 and 5.5 to maintain the performance of our platform. What happens if I… read on.
- You've built a site in Linux Hosting and are ready to go live. To make your site accessible to the web, you'll need to make sure DNS is properly configured… read on.
- Thunderbird Adding an account Click to expand the Thunderbird configuration! Open Thunderbird App and go to Cogwheel (left sidebar) then click on Account settings > Account Actions > Add mail account. The… read on.