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Retiring EOL PHP Versions On Managed Wordpress FAQ

Updated May 18th, 2023 at 10:00 BST

End of Life (EOL) versions are no longer supported for security updates, potentially making your shared hosting vulnerable. Updating to the later PHP versions can also improve performance and stability in some applications.

To prepare for this, we are getting ready to retire the following PHP version:


How will I know what PHP version I'm using?

You can find that out from your Managed WordPress Dashboard by navigating to Settings > Production Site > PHP version

What happens if I do nothing?

Our preference is that you manually update the PHP version to ensure your Managed WordPress hosting continues to run as you have set it up. However, if your PHP is not updated to 8.0 or higher then as a security measure, our team will update your website to version ‘8.0’. Please note that if we are required to make this update, we do not accept responsibility for any issues that may occur with your website, as a result.

How do I change my PHP version?

  • Go to your Client area.
  • Under Products select your Managed Wordpress package, and click Login to Server.
  • For the website you want to change the PHP version, select Settings from the menu.
  • Under Production Site, next to PHP version select Change.
  • From the menu, choose the PHP version to change to, then select Save Changes.
  • Your site will now run that version

How do I update my plugins?

If a plugin update is available, it will be shown in the WordPress dashboard and on the Plugin List. Log in to your WordPress admin area. Go to dashboard > Updates Select the checkbox for any plugin you want to update.

Click Update Plugin.

Next steps: If your plugin does not give you the option to update in the Dashboard, you may need to download a copy of the newest version from the developer, and install the WordPress plugin with FTP.

How do I update my Wordpress Theme?

You can update a theme to its latest version from within WordPress. Regularly updating your themes also helps to keep your WordPress site working properly.

Note: Before updating your theme, create a backup of your website.

Log in to your WordPress admin area. From the Dashboard menu, click Updates. Select the checkbox for any theme you want to update.

Click Update Themes.