If you're manually installing your SSL certificate on your hosting account or server, you need to download your primary and intermediate certificates from the SSL dashboard.

If the option to download your SSL certificate is disabled, we’ve already installed the certificate for you. No need to follow these instructions!

1. Go to your tsoHost Client area

2. Go to Services → my Services

3. Select the exact certificate in product list

4. Click "login to Control panel"

5. Under Download Certificate, select a Server type and then select Download Zip File.

Your certificate will be downloaded.