Table of Contents

Pre Sales FAQs

Updated Oct 3rd, 2017 at 08:48 BST

I'm giving sensitive information, how can I be sure this information will be kept confidential?: A confidentiality agreement is built into our contract with you. You are assured all information such as credentials, client lists, content, media, files, email address and all information about your… read on.
Is there any downtime when my site is being migrated?: Our team of migration specialists are able to handle your migration with no downtime. During the migration process your content is present on both the old and new servers, meaning… read on.
What information do you need from me for the migration?: As a minimum we need the login details (control panel link, username and password) to your old host, the domain name(s) of the site you would like to migrate… read on.
What is the Move to Tsohost migration service?: Our migration service is a service which is bundled free with most of our hosting plans and servers. Our migration service is also available to purchase as a standalone product… read on.
Which hosting providers do you migrate from?: Our migration service can migrate your website from any web hosting providers hosting package. Hosting Types Shared Hosting Application Hosting Virtual Servers Dedicated Servers Multi-server Deployments Software Applications WordPress Magento… read on.
Will my current hosting provider know I'm leaving them?: In most cases we can move sites seamlessly from your current hosting provider, without them knowing.
Will you make sure the website works exactly as it did before the migration?: Yes we will. We run a sequence of steps to ensure the site is working in the new environment. After the migration we have a check list that our Migration… read on.