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Do I need any knowledge of servers to get a hosting package?

Updated May 18th at 09:51 BST

No, our hosting packages don't require you to know anything about server administration. All of our shared hosting and most of our dedicated hosting is managed, meaning we will take care of server-level administration for you. This includes maintaining performance and up-time, updating web-server software, and overseeing physical and network security.

We manage our servers and ensure they are capable of providing the best possible service to all of our customers.  If you have any questions about the configuration or status of the server you are on, you can feel free to get in touch with us and we will be happy to advise you.

We also fully manage our network across multiple Data Centers, and our Client Area is capable of managing your DNS zone in case your domain is registered with us or you could do that with our hosting packages that support DNS management.  We take care of the technical stuff so you can focus on building the best website you can.