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My site is slow, what can I do?

Updated Oct 31st, 2017 at 12:24 GMT

A slow website can be frustrating for both you and your customers, so it's important to maintain a high level of performance to allow the website's visitors to navigate your site easily and without hindrance. We spare no expense on hardware, one of the main reasons being that we want to provide an environment with the potential to host impressively fast sites day-to-day, with no lapse in speed.

All of our powerful servers perform consistently, and the majority of websites will run very efficiently from the get-go. However, there's certain factors that can affect the performance of your website, this is generally due to optimisation needed that differs from the default configuration of our servers.

If you're on a dedicated platform such as a VPS or dedicated server, we're happy to add server configuration where possible to optimise the performance of your website.  If there's anything you need us to do from a server perspective, or perhaps you'd like us to take a look at why you're experiencing any performance issues - please contact support and we'll do our best to accommodate this.