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Regain access to my domain or my account

Updated Aug 20th at 10:29 BST

Regain access to my domain or my account #

Submit a request to regain access to your domain or your account if you:

Lost access to the email address listed in your account.

Are listed as the domain registrant, but do not have access to the account with the domain.

Note: If you have access to the email address associated with your account but can't sign in, try resetting your password.

  1. Go to our "Regain Access to my Account/Domain" form.
  2. Select "Account Access" or "Domain Access" depending on what access you are trying to regain.
  3. Follow the next steps and upload documents based on the case applicable to you.
  4. Select Submit. We'll reach out to you directly about your request