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Frequently Asked Questions
Updated Feb 24th at 15:03 GMT
- This article will list the most frequently asked questions related to the Log4j flaw. What is the Log4j flaw? In December 2021, cybersecurity researchers highlighted an industry-wide vulnerability within… read on.
Web Hosting Plus migration to OH - Frequently Asked Questions
- My Web Hosting Plus plan is being migrated Why are you migrating my websites? We're retiring our old hosting platform and migrating your websites to our latest hosting platform. This… read on.
- As we grow our business and focus our resources on providing the best products and services for our customers, we are cutting back on products that, although once pioneering, are… read on.
- Daily Windows Hosting migration to Plesk control panel and Professional Email Why are you migrating my websites? We're retiring Daily Windows Hosting, and migrating your websites to our latest hosting… read on.
- End of Life (EOL) versions are no longer supported for security updates, potentially making your shared hosting vulnerable. Updating to the later PHP versions can also improve performance and stability… read on.
- When will this happen? We’ll start migrating your email accounts 30 days after you receive your notification email and will give you 7 days’ notice before we migrate each of your mail… read on.
- When is this happening? We will close the Gridhost platform on the 10th of November 2022. Why is this happening? As we grow our business and focus our resources on providing… read on.
- Self-Managed VPS and Fully-Managed VPS price increases 21st February 2023 (Windows only) Due to increases in Windows licensing costs, it has become necessary to increase the price of our Windows… read on.
- When is this happening? We will suspend all cPanel Reseller accounts on 29th August 2023. Why is this happening? As we grow our business and focus our resources on providing the… read on.