How to set-up email in Outlook 2002#

This guide takes you step-by-step through the process of setting up a new email account in Microsoft Outlook 2002

*Note: This guide defaults to IMAP and SSL

*Note: Replace example@example.co.uk with your domain name

Auto Account Setup#

New email account set-up with Outlook is quick and easy using the Auto Account Setup option. However, reasons to rather use Manual Setup are:

if you prefer POP, as this automatic configuration defaults to IMAP if this is a new hosting account and domain propagation has not completed

Step 1. Launch Microsoft Outlook

Step 2. Select “Tools” then select “E-mail Accounts”

Step 3. On the window “E-Mail Accounts” select the option “Add a new email account” and then click “Next”

Step 4. Under “Server Type” you need to select the option “POP3 or IMAP” and click “Next”

Step 5. Enter all the relevant details (POP3 or IMAP) and then select the “More Settings” button.

•Outlook will “auto-fill your Username” – please ensure you fill in your “entire email address” as the username

•Use the same hostname for your Incoming and Outgoing Server

Step 6. Select the “Outgoing Server” tab

•Ensure that the “My outgoing server (SMTP) requires authentication” checkbox is ticked

•Ensure that you have selected “Use same settings as my incoming mail server”

Step 7. Select the “Advanced” tab and ensure that your settings are as below for either IMAP or POP3

•Incoming 993 (POP3 - 995)

•Select: This server requires an encrypted connection (SSL)

•Use the following type of encrypted connection is SSL/TLS

•Outgoing 465 or 587

•Select: This server requires an encrypted connection (SSL)

•Use the following type of encrypted connection is SSL/TLS

•Root Folder Path - “INBOX”

Step 8. Click the “Test Account Settings” to check if the settings are correct.

Step 9. If the test returns all green checks then your email is ready for use.

Step 10. If you are experiencing any issues with setting up your email address you can always contact us via our Live Chat or open a support ticket. Opening hours are 9AM – 5PM Monday to Friday.