Tsohost Help Centre

Current Service Status

To notify us of an unreported issue, please raise a new support ticket or call our support team on 01628 200 161.

Ongoing Incidents

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Issue on the Windows cluster - Cloud

Updated Mar 14th, 22:17 GMT

InvestigatingCurrently we are experiencing issues with some of our windows servers on the Cloud. The case has been reported to our Cloud Engineers and is under investigation. Please excuse us about the inconvenience.

"S" Site Errors on Cloud Hosting

Updated Mar 12th, 14:30 GMT

MonitoringSites should now be showing correctly and we are continuing to monitor this for any re-occurrence of the issue. Apologies for any inconvenience caused.

Issues with Direct Debit

Updated Mar 11th, 11:47 GMT

FixingOur teams have been working diligently to resolve any delays associated with Go Cardless payments. While temporary fixes were put in place, they did not fully resolve the delays. As our Engineers performed a deep dive into the issues, a root cause was identified, and they’ve been working to put in a permanent fix. Our apologies for the inconvenience as we work through to a full resolution. Thank you for your patience and understanding.

Scheduled Maintenance

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There is no upcoming maintenance.

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Incidents This Month

Apr 2019arrow_forward

March 18th, 2019

No incidents reported for this day.

March 17th, 2019

No incidents reported for this day.

March 16th, 2019

No incidents reported for this day.

March 15th, 2019

No incidents reported for this day.

March 14th, 2019

No incidents reported for this day.

March 13th, 2019

No incidents reported for this day.

March 12th, 2019

No incidents reported for this day.

March 11th, 2019

No incidents reported for this day.

March 10th, 2019

No incidents reported for this day.

March 09th, 2019
March 08th, 2019

No incidents reported for this day.

March 07th, 2019

No incidents reported for this day.

March 06th, 2019

No incidents reported for this day.

March 05th, 2019

No incidents reported for this day.

March 04th, 2019
March 03rd, 2019

No incidents reported for this day.

March 02nd, 2019
March 01st, 2019

No incidents reported for this day.