Tsohost Help Centre

Current Service Status

To notify us of an unreported issue, please raise a new support ticket or call our support team on 01628 200 161.

Ongoing Incidents

rss_feed

Get the latest incident updates by subscribing to our RSS or JSON feeds.

Cloud email issues

Updated May 25th, 11:46 BST

FixingOur engineers are currently working to resolve an issue affecting some Cloud email services. Users may be experiencing delays, gateway timeout errors and / or synchronization issues. No email will be lost as a result of these issue and will appear once resolved. We anticipate that once this issue is resolved emails may restored slower than normal.

MrSite is joining Tsohost - 29th May @ 10:00

Updated May 22nd, 11:39 BST

PlannedBetween 10:00 and 15:00 on Tuesday 29th May, 2018 your my.mrsite account and website editor will be inaccessible whilst we transfer your account to your new Tsohost client account. Your hosting and email service will not experience any downtime during this period.

Custom DNS page under Maintenance.

Updated May 15th, 14:56 BST

CompleteThe maintenance has been completed with the update function restored. Our apologies for any inconvenience this maintenance may have caused.

E-mail Accounts on Cloud

Updated Mar 13th, 12:25 GMT

UpdateWe are continuing to work on the current issues regarding email accounts on the cloud. We are upgrading storage which will resolve the issue in the long run. Some users may well experience slow performance on webmail however as data is being migrated over this should improve usability. We will continue to post updates when available.

Spectre + Meltdown Patching

Scheduled Jan 9th, 12:15 - Jan 31st, 00:00 GMT

UpdateWe are extending this window due to some patch changes by vendors.

Scheduled Maintenance

rss_feed

Get the latest maintenance updates by subscribing to our RSS or JSON feeds.

There is no upcoming maintenance.

arrow_backApr 2018

Incidents This Month

Jun 2018arrow_forward

May 27th, 2018

No incidents reported for this day.

May 26th, 2018

No incidents reported for this day.

May 25th, 2018

No incidents reported for this day.

May 24th, 2018
May 23rd, 2018

No incidents reported for this day.

May 22nd, 2018

No incidents reported for this day.

May 21st, 2018

No incidents reported for this day.

May 20th, 2018

No incidents reported for this day.

May 19th, 2018

No incidents reported for this day.

May 18th, 2018

No incidents reported for this day.

May 17th, 2018

No incidents reported for this day.

May 16th, 2018

No incidents reported for this day.

May 15th, 2018

No incidents reported for this day.

May 14th, 2018
May 13th, 2018

No incidents reported for this day.

May 12th, 2018

No incidents reported for this day.

May 11th, 2018
May 10th, 2018

No incidents reported for this day.

May 09th, 2018
May 08th, 2018
May 07th, 2018

No incidents reported for this day.

May 06th, 2018

No incidents reported for this day.

May 05th, 2018
May 04th, 2018

No incidents reported for this day.

May 03rd, 2018

No incidents reported for this day.

May 02nd, 2018

No incidents reported for this day.

May 01st, 2018