Tsohost Help Centre

Current Service Status

To notify us of an unreported issue, please raise a new support ticket or call our support team on 01628 200 161.

Ongoing Incidents

rss_feed

Get the latest incident updates by subscribing to our RSS or JSON feeds.

Issues with Direct Debit

Updated Jul 20th, 07:46 BST

FixingWe are currently experiencing an issue with direct debit failed payments for some of our clients. We are working on resolving the issue as soon as possible. Please accept our sincerest apologies over the inconvenience caused.

Planned maintenance and updates to the cloud web servers

Scheduled Oct 8th, 05:00 - Nov 30th, 23:45 GMT

UpdateFinished the upgrade on webservers handling sites starting with the letter C. All custom php.ini files have been updated to match the new default while keeping customer settings (backup and default ini files will be in same folder). If you notice any problems please get in touch with our customer support team.

Scheduled Maintenance

rss_feed

Get the latest maintenance updates by subscribing to our RSS or JSON feeds.

There is no upcoming maintenance.

arrow_backOct 2018

Incidents This Month

Dec 2018arrow_forward

November 21st, 2018

No incidents reported for this day.

November 20th, 2018
November 19th, 2018
November 18th, 2018

No incidents reported for this day.

November 17th, 2018

No incidents reported for this day.

November 16th, 2018
November 15th, 2018
November 14th, 2018
November 13th, 2018

No incidents reported for this day.

November 12th, 2018

No incidents reported for this day.

November 11th, 2018

No incidents reported for this day.

November 10th, 2018

No incidents reported for this day.

November 09th, 2018

No incidents reported for this day.

November 08th, 2018
November 07th, 2018

No incidents reported for this day.

November 06th, 2018

No incidents reported for this day.

November 05th, 2018
November 04th, 2018

No incidents reported for this day.

November 03rd, 2018
November 02nd, 2018
November 01st, 2018