Gridhost platform retiredUpdated Dec 12th, 11:29 GMT
CompleteOn 10th November 2022, we confirmed the retirement of the Gridhost platform. Ahead of this retirement, we delivered communications through multiple channels, including the tsoHost status page, Gridhost login page and social media. Unfortunately, since the platform is now retired, customers who have not contacted us to restore or migrate files have now been permanently removed from our servers and are no longer available.
Dedicated Servers retirement Scheduled Sep 21st, 00:00 - 23:30 BST
PlannedOn 21st September we will retire all legacy Dedicated Servers at tsoHost.
Customers with legacy Dedicated Servers should have received multiple email communications (first one on 28th March and last reminder on 14th September).
If you haven't taken any action yet, please get in touch with our support team as soon as possible.
Planned maintenance of our servers Scheduled Oct 3rd, 06:00 - 07:00 BST
PlannedAt tsoHost we’re committed to maintaining the safety of our servers, so we carry out regular security updates and patches on them. We do this in batches and every server is updated once every three weeks. For consistency, and to minimise any disruption, our experts carry out this essential work outside of standard UK business hours on a Tuesday morning between the hours of 6am and 7am. The work involves a short and routine reboot.