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Current Service Status

To notify us of an unreported issue, please raise a new support ticket.

Ongoing Incidents

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Gridhost platform retired

Updated Dec 12th, 11:29 GMT

CompleteOn 10th November 2022, we confirmed the retirement of the Gridhost platform. Ahead of this retirement, we delivered communications through multiple channels, including the tsoHost status page, Gridhost login page and social media. Unfortunately, since the platform is now retired, customers who have not contacted us to restore or migrate files have now been permanently removed from our servers and are no longer available.

Changes to our customer support service

Updated Jun 22nd, 13:48 BST

UpdateWe have important information to share of changes to our customer support service. From 01.07 Tsohost will no longer offer telephone support. To continue to support our customers in the best possible way, we will be moving our customer support service to Ticket and Live chat. These changes will allow our customer support team to handle customer requests in a more timely and efficient manner.

Scheduled Maintenance

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Scheduled Windows VPS Maintenance

Scheduled Feb 17th, 22:00 - Feb 19th, 05:00 GMT

FixingWe wish to inform customers with Windows VPS that we will be performing system updates to the VPS hosts which will take place on the following dates: Friday 17th February - from 10:00 PM to Saturday 18th February 5:00 AM Saturday 18th February - from 10:00 PM to Sunday 19th February 5:00 AM During the period of maintenance, the servers will be offline. We will update the status page as soon as we have any updates. Thank you for your understanding and apologies for any inconvenience that may occur meanwhile.

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Incidents This Month

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February 07th, 2023

No incidents reported for this day.

February 06th, 2023

No incidents reported for this day.

February 05th, 2023

No incidents reported for this day.

February 04th, 2023

No incidents reported for this day.

February 03rd, 2023

No incidents reported for this day.

February 02nd, 2023
February 01st, 2023

No incidents reported for this day.