tsoHost Help Centre

Current Service Status

To notify us of an unreported issue, please raise a new support ticket.

Ongoing Incidents

rss_feed

Get the latest incident updates by subscribing to our RSS or JSON feeds.

TsoHost is now part of 123 Reg!

Updated Aug 15th, 16:42 BST

UpdateTsoHost is now part of 123 Reg. To read more about what this means for you, click our FAQ link below: [Click here to find out more](https://help.tsohost.com/knowledge-base/article/14430)

Post cPanel Migration Email Troubleshooting

Updated Jun 10th, 15:32 BST

UpdateWe are currently in the process of migrating our cPanel accounts to a newer and more reliable cPanel hosting platform. More information about this can be found here: **https://help.tsohost.com/knowledge-base/article/12665** If you are experiencing email issues post this migration, here are some troubleshooting steps you can take: 1. Cannot access the email? You will need to update the password for it as this was changed. Follow the steps in this support article >>>> **[How to change the password for your cPanel email](https://help.tsohost.com/knowledge-base/article/12665#Will%20any%20passwords%20be%20changed)** <<<<< 2. Test the email via Webmail to see if you can log out/in and see if you can receive emails there. Follow the steps from this support article to access Webmail >>>> **[How to access webmail](https://help.tsohost.com/knowledge-base/article/5113)** <<<< 3. If your email client stopped working, follow the instructions in this guide >>>> **[Connect your email with an Email client](https://help.tsohost.com/knowledge-base/article/12665#Article%203)** <<<< If you already tried all of the above and your email still doesn't work, contact us for further assistance.

Scheduled Maintenance

rss_feed

Get the latest maintenance updates by subscribing to our RSS or JSON feeds.

There is no upcoming maintenance.

arrow_backDec 2024

Incidents This Month

Feb 2025arrow_forward

January 26th, 2025

No incidents reported for this day.

January 25th, 2025

No incidents reported for this day.

January 24th, 2025

No incidents reported for this day.

January 23rd, 2025

No incidents reported for this day.

January 22nd, 2025

No incidents reported for this day.

January 21st, 2025

No incidents reported for this day.

January 20th, 2025

No incidents reported for this day.

January 19th, 2025

No incidents reported for this day.

January 18th, 2025

No incidents reported for this day.

January 17th, 2025

No incidents reported for this day.

January 16th, 2025

No incidents reported for this day.

January 15th, 2025

No incidents reported for this day.

January 14th, 2025

No incidents reported for this day.

January 13th, 2025

No incidents reported for this day.

January 12th, 2025

No incidents reported for this day.

January 11th, 2025

No incidents reported for this day.

January 10th, 2025

No incidents reported for this day.

January 09th, 2025

No incidents reported for this day.

January 08th, 2025

No incidents reported for this day.

January 07th, 2025

No incidents reported for this day.

January 06th, 2025

No incidents reported for this day.

January 05th, 2025

No incidents reported for this day.

January 04th, 2025

No incidents reported for this day.

January 03rd, 2025

No incidents reported for this day.

January 02nd, 2025

No incidents reported for this day.

January 01st, 2025

No incidents reported for this day.