Current Service Status
To notify us of an unreported issue, please raise a new support ticket or call our support team on 01628 200 161.
Ongoing Incidents
rss_feedUpdated Dec 5th, 23:03 GMT
UpdateThe necessary changes are now done and the DNS cluster is back online. Please do note that it will take a few hours for the cluster to catch up with the DNS updates that were carried our during that time. New records will start propagating shortly. No need to do anything your end.
Updated Jul 20th, 07:46 BST
FixingWe are currently experiencing an issue with direct debit failed payments for some of our clients. We are working on resolving the issue as soon as possible. Please accept our sincerest apologies over the inconvenience caused.
Scheduled Oct 8th, 05:00 - Nov 30th, 23:45 GMT
UpdateFinished the upgrade on webservers handling sites starting with the letter S. All custom php.ini files have been updated to match the new default while keeping customer settings (backup and default ini files will be in same folder). If you notice any problems please get in touch with our customer support team.
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Incidents This Month
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Resolved Dec 6th, 11:00 - 12:15 GMT
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