Status Centre

Updated May 26th, 18:05 BST

UpdateWe are currently experiencing an issue with our phone support and they won't be available until it is resolved. We will update this page when we have more information on the matter. You can still get in touch via our LiveChat and Tickets support lines. Your patience and understanding are greatly appreciated.

Updated May 26th, 11:31 BST

UpdateOur abuse team is still investigating the issue and it will be resolved as soon as possible. Thank you for the understanding.

Scheduled May 31st, 06:00 - 07:00 BST

PlannedAt tsoHost we’re committed to maintaining the safety of our servers, so we carry out regular security updates and patches on them. We do this in batches and every server is updated once every three weeks. For consistency, and to minimise any disruption, our experts carry out this essential work outside of standard UK business hours on a Tuesday morning between the hours of 6am and 7am. The work involves a short and routine reboot.

Scheduled Jun 1st, 06:30 - 07:00 BST

FixingThe tsoHost status and help websites will be offline on Wednesday, the 1st June from 06.30h. until 07.00h. Thank you for the understanding and please accept our apologies for the caused inconveniences.

Scheduled Jun 3rd, 22:00 - Jun 5th, 06:00 BST

PlannedWe will be performing scheduled reboots on the first weekend of June - on the 4th and 5th. The reboots will be performed on all of Tsohost managed Linux VPS servers and they will happen outside of work hours between 10:00PM and 06:00AM. Thank you for the understanding and please accept our apologies for the caused inconveniences.

Scheduled Jun 16th, 01:00 - 02:00 BST

PlannedWe wish to inform our customers that we will be performing system updates to the Gridhost MSSQL servers which will take place on the following dates: Thursday 16th June - from 01:00 AM to 2:00 AM During the period of maintenance, will cause the websites hosted using the MSSQL service to be inaccessible for about 20-30 minutes. We will update the status page as soon as we have any updates. Thank you for your understanding and apologies for any inconvenience that may occur meanwhile.

Scheduled Jun 17th, 22:00 - Jun 19th, 05:00 BST

PlannedWe wish to inform customers with Windows VPS that we will be performing system updates to the VPS hosts which will take place on the following dates: Friday 17th June - from 10:00 PM to Saturday 18th June 5:00 AM Saturday 18th June - from 10:00 PM to Sunday 19th June 5:00 AM During the period of maintenance, the servers will be offline. We will update the status page as soon as we have any updates. Thank you for your understanding and apologies for any inconvenience that may occur meanwhile.