Gridhost platform retiredUpdated Dec 12th, 11:29 GMT
CompleteOn 10th November 2022, we confirmed the retirement of the Gridhost platform. Ahead of this retirement, we delivered communications through multiple channels, including the tsoHost status page, Gridhost login page and social media. Unfortunately, since the platform is now retired, customers who have not contacted us to restore or migrate files have now been permanently removed from our servers and are no longer available.
Changes to our customer support serviceUpdated Jun 22nd, 13:48 BST
UpdateWe have important information to share of changes to our customer support service.
From 01.07 Tsohost will no longer offer telephone support. To continue to support our customers in the best possible way, we will be moving our customer support service to Ticket and Live chat. These changes will allow our customer support team to handle customer requests in a more timely and efficient manner.