Status Centre

Updated Dec 11th, 12:39 GMT

FixingWe are going to perform some updates on a few of our shared cPanel servers. The upgrade and reboot will happen on Thursday to Friday night and there would be slight downtime during the reboot. If you notice any issues please contact our support.

Updated Dec 9th, 10:15 GMT

FixingIt seems that the cloud mail IP 95.142.156.174 is currently listed in a few spam filters. We are working on delisting it as soon as possible. Please excuse us for the inconvenience!

Updated Dec 2nd, 18:12 GMT

FixingServer's mail IP (91.103.219.21) appears to be blacklisted by Microsoft. We are working on mitigating the blacklist as soon as possible. Please excuse us for the inconvenience!

Updated Nov 21st, 11:23 GMT

UpdateWe've identified an ongoing issue, affecting our MrSite legacy sitebuilder packages, specifically their PayPal checkout ability. We're aware of the matter and our development team is working on a fix. Note that Omnibuilder packages are not affected by this.

Updated Dec 9th, 10:08 GMT

FixingUnfortunately the IP is still listed in a few spam filters, but we are working closely with them in order to delist it as soon as possible.

Updated Dec 9th, 10:18 GMT

FixingUnfortunately the IP is still not delisted from Microsoft blacklist, but we are working with them in order to remove it as soon as possible! We appreciate your patience and understanding!

Updated Nov 22nd, 06:43 GMT

PlannedWe wish to inform customers with Webfusion Linux VPS that we will be performing system updates to your servers which will require a reboot of the host machine to complete. This work will take place overnight between 4am and 8am on the following dates: Monday, 16 December 2019 Tuesday, 17 December 2019 Wednesday, 18 December 2019 Thursday, 19 December 2019 Each VPS host and your VPS will be unavailable for up to 2 hours during this time.

Updated Dec 8th, 13:36 GMT

FixingWe have noticed that there are still some accounts which are experiencing issues with Daily mailboxes. Our team is looking into this and we will try to provide a permanent fix as soon as possible.

Updated Dec 16th, 04:00 GMT

PlannedWe wish to inform customers with Webfusion Linux Managed dedicated servers that we will be performing system updates to your servers which will require a reboot to complete. This work will take place overnight between 4am and 8am on the following dates: Monday, 16 December 2019 Tuesday, 17 December 2019 Wednesday, 18 December 2019 Thursday, 19 December 2019 Each server will be unavailable for up to 1 hour during this time.

Updated Nov 7th, 13:55 GMT

UpdateWe are still working with high priority to delist the IPs, but we have no updates yet. Your patience is highly appreciated and we will update the status page, whenever we have new information.

Updated Oct 25th, 13:41 BST

UpdateUnfortunately we still have no permanent resolution on the blacklisted IP, but be assured that we are working as best we can on delisting the IP. Thank you for your patience and apologies for the caused inconvenience.

Updated Mar 11th, 11:47 GMT

FixingOur teams have been working diligently to resolve any delays associated with Go Cardless payments. While temporary fixes were put in place, they did not fully resolve the delays. As our Engineers performed a deep dive into the issues, a root cause was identified, and they’ve been working to put in a permanent fix. Our apologies for the inconvenience as we work through to a full resolution. Thank you for your patience and understanding.