Tsohost Status Centre

Current Service Status

To notify us of an unreported issue, please raise a new support ticket or call our support team on 01628 200 161.

Ongoing Incidents

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Updated Jul 20th, 07:46 BST

FixingWe are currently experiencing an issue with direct debit failed payments for some of our clients. We are working on resolving the issue as soon as possible. Please accept our sincerest apologies over the inconvenience caused.

Planned maintenance and updates to the cloud web servers

Scheduled Oct 8th, 05:00 - Nov 30th, 23:45 GMT

UpdateFinished the upgrade on webservers handling sites starting with letter G and H. All custom php.ini have been updated to match the new default while keeping customer settings (backup and default ini files will be in same folder). If you notice any problems please get in touch with our customer support team.

Scheduled Maintenance

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There is no upcoming maintenance.

arrow_backSep 2018

Incidents This Month

Nov 2018arrow_forward

October 20th, 2018: No incidents reported for this day.
October 19th, 2018: No incidents reported for this day.
October 18th, 2018: No incidents reported for this day.
October 17th, 2018: E websites issues on our Cloud platform
Resolved Oct 17th, 11:30 - 18:45 BST
October 16th, 2018: No incidents reported for this day.
October 15th, 2018: No incidents reported for this day.
October 14th, 2018: No incidents reported for this day.
October 13th, 2018: Cliffjumper.3v0.net server experiencing issues
Resolved Oct 13th, 16:34 - 17:15 BST
October 12th, 2018: DDoS attack against part of our network.
Resolved Oct 12th, 18:12 - 18:30 BST
October 11th, 2018: Issues with 'ceres.footholds.net'
Resolved Oct 11th, 03:10 - 03:45 BST
October 10th, 2018: No incidents reported for this day.
October 09th, 2018: "W" - sites issue on our Cloud
Resolved Oct 9th, 20:50 - 21:29 BST
A sites experiencing high load
Resolved Oct 9th, 09:17 - 11:26 BST
October 08th, 2018: Issue with Freezone/Domainexpress host
Resolved Oct 8th, 07:31 - Oct 9th, 22:00 BST
October 07th, 2018: No incidents reported for this day.
October 06th, 2018: No incidents reported for this day.
October 05th, 2018: Planned maintenance: unicron.3v0.net
Completed Oct 5th, 01:00 - 03:20 BST
October 04th, 2018: No incidents reported for this day.
October 03rd, 2018: No incidents reported for this day.
October 02nd, 2018: No incidents reported for this day.
October 01st, 2018: Planned maintenance: phpMyAdmin on the cloud
Completed Oct 1st, 05:00 - 07:00 BST