Tsohost Help Centre

Current Service Status

To notify us of an unreported issue, please raise a new support ticket or call our support team on 0207 855 2055.

Ongoing Incidents

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Reports for phishing emails about domain renewals

Updated May 20th, 09:42 BST

FixingWe have received reports about phishing emails and we are working on that. Until the issue is resolved, please do not follow any instructions or open links from these emails or if you have any doubts about whether the message is genuine or not, do not hesitate to contact our support channels. You can find information on how to tell if an email is genuine here : https://www.tsohost.com/blog/how-to-tell-if-an-email-from-tsohost-is-genuine

Scheduled Maintenance

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Planned maintenance of our servers

Scheduled May 24th, 06:00 - 07:00 BST

PlannedAt tsoHost we’re committed to maintaining the safety of our servers, so we carry out regular security updates and patches on them. We do this in batches and every server is updated once every three weeks. For consistency, and to minimise any disruption, our experts carry out this essential work outside of standard UK business hours on a Tuesday morning between the hours of 6am and 7am. The work involves a short and routine reboot.

Maintenance on our status and help pages

Scheduled Jun 1st, 06:30 - 07:00 BST

FixingThe tsoHost status and help websites will be offline on Wednesday, the 1st June from 06.30h. until 07.00h. Thank you for the understanding and please accept our apologies for the caused inconveniences.

Maintenancce on our Linux VPS services

Scheduled Jun 4th, 00:00 - Jun 5th, 06:00 BST

FixingWe will be performing scheduled reboots on the first weekend of June - on the 4th and 5th. The reboots will be performed on all of Tsohost managed Linux VPS servers and they will happen outside of work hours between 00:00AM and 06:00AM. Thank you for the understanding and please accept our apologies for the caused inconveniences.

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Incidents This Month

Jun 2022arrow_forward

May 23rd, 2022

No incidents reported for this day.

May 22nd, 2022

No incidents reported for this day.

May 21st, 2022

No incidents reported for this day.

May 20th, 2022
May 19th, 2022

No incidents reported for this day.

May 18th, 2022

No incidents reported for this day.

May 17th, 2022

No incidents reported for this day.

May 16th, 2022

No incidents reported for this day.

May 15th, 2022

No incidents reported for this day.

May 14th, 2022

No incidents reported for this day.

May 13th, 2022
May 12th, 2022
May 11th, 2022
May 10th, 2022
May 09th, 2022
May 08th, 2022

No incidents reported for this day.

May 07th, 2022

No incidents reported for this day.

May 06th, 2022

No incidents reported for this day.

May 05th, 2022
May 04th, 2022
May 03rd, 2022
May 02nd, 2022

No incidents reported for this day.

May 01st, 2022

No incidents reported for this day.