Tsohost Help Centre

Current Service Status

To notify us of an unreported issue, please raise a new support ticket or call our support team on 01628 200 161.

Ongoing Incidents

rss_feed

Get the latest incident updates by subscribing to our RSS or JSON feeds.

Cloud Hosting: Problem affecting the File Manager

Updated Jul 22nd, 15:30 BST

ResolvedWe are happy to report that the earlier problems with the Cloud Hosting Control Panel have now been resolved by our System Administrators. Our sincere apologies for any inconvenience this has caused this afternoon.

Issues with Direct Debit

Updated Jul 20th, 07:46 BST

FixingWe are currently experiencing an issue with direct debit failed payments for some of our clients. We are working on resolving the issue as soon as possible. Please accept our sincerest apologies over the inconvenience caused.

Shared server - Sputnik experiencing high load

Updated Jul 19th, 10:55 BST

UpdateWe are currently experiencing issues with the shared server Sputnik which can cause the websites to load slower than usual. This is being worked on with high priority and we will post an update as soon as possible.

Card Payment Failures

Updated Jun 13th, 10:43 BST

UpdateOur engineers are currently investigating an intermittent issue with card payments and are working on resolving it. Please accept our apologies for any caused inconvenience.

Scheduled Maintenance

rss_feed

Get the latest maintenance updates by subscribing to our RSS or JSON feeds.

There is no upcoming maintenance.

arrow_backJun 2018

Incidents This Month

Aug 2018arrow_forward

July 22nd, 2018

No incidents reported for this day.

July 21st, 2018

No incidents reported for this day.

July 20th, 2018

No incidents reported for this day.

July 19th, 2018

No incidents reported for this day.

July 18th, 2018

No incidents reported for this day.

July 17th, 2018

No incidents reported for this day.

July 16th, 2018

No incidents reported for this day.

July 15th, 2018

No incidents reported for this day.

July 14th, 2018

No incidents reported for this day.

July 13th, 2018
July 12th, 2018
July 11th, 2018
July 10th, 2018
July 09th, 2018
July 08th, 2018
July 07th, 2018

No incidents reported for this day.

July 06th, 2018

No incidents reported for this day.

July 05th, 2018
July 04th, 2018

No incidents reported for this day.

July 03rd, 2018
July 02nd, 2018
July 01st, 2018

No incidents reported for this day.