Tsohost Help Centre

Current Service Status

To notify us of an unreported issue, please raise a new support ticket or call our support team on 01628 200 161.

Ongoing Incidents

rss_feed

Get the latest incident updates by subscribing to our RSS or JSON feeds.

Issues with Direct Debit

Updated Jul 20th, 07:46 BST

FixingWe are currently experiencing an issue with direct debit failed payments for some of our clients. We are working on resolving the issue as soon as possible. Please accept our sincerest apologies over the inconvenience caused.

Planned maintenance and updates to the cloud web servers

Scheduled Oct 8th, 05:00 - Nov 30th, 23:45 GMT

UpdateFinished the upgrade on webservers handling sites starting with letter G and H. All custom php.ini have been updated to match the new default while keeping customer settings (backup and default ini files will be in same folder). If you notice any problems please get in touch with our customer support team.

Scheduled Maintenance

rss_feed

Get the latest maintenance updates by subscribing to our RSS or JSON feeds.

There is no upcoming maintenance.

arrow_backSep 2018

Incidents This Month

Nov 2018arrow_forward

October 20th, 2018

No incidents reported for this day.

October 19th, 2018

No incidents reported for this day.

October 18th, 2018

No incidents reported for this day.

October 17th, 2018
October 16th, 2018

No incidents reported for this day.

October 15th, 2018

No incidents reported for this day.

October 14th, 2018

No incidents reported for this day.

October 13th, 2018
October 12th, 2018
October 11th, 2018
October 10th, 2018

No incidents reported for this day.

October 09th, 2018
October 08th, 2018
October 07th, 2018

No incidents reported for this day.

October 06th, 2018

No incidents reported for this day.

October 05th, 2018
October 04th, 2018

No incidents reported for this day.

October 03rd, 2018

No incidents reported for this day.

October 02nd, 2018

No incidents reported for this day.

October 01st, 2018