How to set up email in Outlook 2016#

This guide takes you step-by-step through the process of setting up a new email account in Microsoft Outlook 2016.

*Note: This guide defaults to IMAP and SSL

*Note Replace example@example.co.uk with your domain name

Step 1. Launch Microsoft Outlook

Step 2. Select “File” on the top left menu bar

Step 3. Select the “Add Account” button in the middle of the screen, then “Account Settings”

Step 4. Insert your “email address”

Step 5. Select “Advanced options”, then select “Let me setup my account manually” then “Connect”

Step 6. This temporary screen will display

Step 7. This screen will display the various account options – select IMAP (or POP3)

Step 8. Server Settings:

• Incoming mail: mail3.gridhost.co.uk (Or The Host Name of your Cpanel Hosting Package)

• Port 993 (or 995 for POP)

• Encryption method: SSL/TLS

• Require logon using Secure Password Authentication (SPA) is unticked

• Outgoing mail: mail3.gridhost.co.uk (Or The Host Name of your Cpanel Hosting Package)

• Change Port to 465 or 587

• Encryption method: SSL/TLS

• Require logon using Secure Password Authentication (SPA) is unticked

Step 9. Click “Connect”

Step 10. You will now be prompted for the password

Step 11. Your setup is complete! You can now start using your email as intended.

Step 12. If you are experiencing any issues with setting up your email address you can always contact us via our Live Chat or open a support ticket. Opening hours are 9AM – 5PM Monday to Friday.