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Thunderbird Windows

Updated Apr 22nd at 18:25 BST

How to set up email in Thunderbird#

This guide takes you step-by-step through the process of setting up a new email account in Thunderbird

*Note: This guide defaults to IMAP and SSL

*Note Replace example@example.co.uk with your domain name

Auto Account Setup#

New email account setup with Thunderbird is quick and easy using the Auto Account Setup option. However, reasons to rather use Manual Setup are:

  • if you prefer POP, as this automatic configuration defaults to IMAP
  • if this is a new hosting account and domain propagation has not completed

Step 1. Launch Mozilla Thunderbird

Step 2. Select the option “Create New Account” then click “Email

Thunderbird New Mail 1

Step 3. Select on the bottom “Skip this and use my existing email

Screenshot From 2018 04 17 13 36 40

Step 4. Setting up your account manually.

  • Your Name - Fill in your name.
  • Email Address - Insert your full email
  • Password - Insert your email’s password
  • if you’ve lost your password you can change it inside your control panel.
  • Select “Continue
Account Setup New

Step 5. Thunderbird might appear with a window warning that the connection is not secure, but ignore this message as the Server’s are always Secure.

  • Select “I Understand The Risks” and click “Done
Thunderbird Mac Warning

Step 6. If your settings are found, then your setup is complete. In case the settings have not been applied select “Manual Configuration” and fill in the following information:

  • Incoming 993 (POP3 - 995)
  • Select: This server requires an encrypted connection (SSL)
  • Use the following type of encrypted connection is SSL/TLS
  • Outgoing 465 or 587
  • Select: This server requires an encrypted connection (SSL)
  • Use the following type of encrypted connection is SSL/TLS
  • Incoming Mail Host - mail3.gridhost.co.uk or your Cpanel Hostname
  • Outgoing Mail Host - mail3.gridhost.co.uk or your Cpanel Hostname
Thnderbird Mac Skip

Step 8. Let the test complete and then click “Done

Step 9. If you are experiencing any issues with setting up your email address you can always contact us via our Live Chat or call us on our support line. Opening hours are 7AM to 12AM.