Table of Contents
Apple Devices
Updated Jan 11th, 2023 at 10:49 GMT
How to set-up email in Apple Device (Iphone/Ipad)#
This guide takes you step-by-step through the process of setting up a new email account in Apple Device (Iphone/Ipad)
*Note: This guide defaults to IMAP and SSL
*Note Replace example@example.co.uk with your domain name
Step 1. Navigate to your "Settings" app.
![Iphone Settings Icon 150X150](/assets/images/tsohost/iphone-settings-icon-150x150.jpg)
Step 2. Select either "Mail" or "Accounts & Passwords"
![Iphone Mail](/assets/images/tsohost/iphone-mail.png)
Step 3. Select "Accounts"
![Iphone Accounts](/assets/images/tsohost/iphone-accounts.png)
Step 4. Select "Add Account"
![Iphone Add Account 300X298](/assets/images/tsohost/iphone-add-account-300x298.png)
Step 5. Select "Other"
![Iphone Other](/assets/images/tsohost/iphone-other.png)
Step 6. Select "Add Mail Account"
![Iphone Other Add Mail](/assets/images/tsohost/iphone-other-add-mail.png)
Step 7. Enter your Account Information.
- Name
- Email Address
- Password
- Description
![Iphone Info](/assets/images/tsohost/iphone-info.png)
Step 8. Click "Next"
Step 9. Enter the required "Server Settings"
Incoming Mail Server
- Host Name mail3.gridhost.co.uk or your Cpanel Hostname
- User Name Email Address
- Password Password for your Email Address
Outgoing Mail Server
- Host Name mail3.gridhost.co.uk or your Cpanel Hostname
- User Name Email Address
- Password Password for your Email Address
Under the Ougoing Server if it says Optional ignore it and fill in the required information
![Iphone Server Settings](/assets/images/tsohost/iphone-server-settings.png)
Step 10. You will be prompted to "Verify Server Identity" simply click "Continue".
![Iphone Server Error 300X275](/assets/images/tsohost/iphone-server-error-300x275.png)
Step 11. Save.
![Iphone Mail Notes 300X182](/assets/images/tsohost/iphone-mail-notes-300x182.png)
Step 12. Select the email you've just setup.
![Iphone Choose New Account](/assets/images/tsohost/iphone-choose-new-account.png)
Step 13. Then click on the the "IMAP" Account.
![Iphone Choose Account](/assets/images/tsohost/iphone-choose-account.png)
Step 14. Select SMTP Server
![Iphone Choose Smtp](/assets/images/tsohost/iphone-choose-smtp.png)
Step 15. Select the Primary Server
![Iphone Choose Smtp 2](/assets/images/tsohost/iphone-choose-smtp-2.png)
Step 16. Fill in the required information.
- Host Name mail3.gridhost.co.uk or your Cpanel Hostname
- User Name Email Address in question
- Password for your Email Address
- Use SSL On.
- Authentication Password
- Port 465 or 587
![Iphone Smtp Settings 1](/assets/images/tsohost/iphone-smtp-settings-1.png)
Step 17. You are done! Your email should be working on your Iphone/Ipad.
Step 18. If you are experiencing any issues with setting up your email address you can always contact us via our Live Chat or call us open a support ticket. Opening hours are 9AM – 5PM Monday to Friday.