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Professional Email - Account limitations

Updated Nov 16th, 2021 at 11:14 GMT

The following limitations apply to Professional Email accounts:

Email Size — 30 megabytes

Attachments (in Appointments and Contacts) — 30 megabytes

Emails sent via Webmail by mailbox/per user — 1500 per day

Emails sent via SMTP by mailbox/per user — 500 per day

Forwarding Rules — 4 forwarding rules allowed per mailbox with 1 destination account linked to that forwarding.

Forwarding Accounts — 50 forwarding accounts per Shopper, the customer needs to have at least one mailbox created to access forwarding.

Number of email messages allowed per folder — 200,000 messages

Number of recipients per message — There is a limit of 100 addresses on a single email message. The 100 addresses may be included in any combination of the To, CC, and BCC fields.