Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Info@ mailbox issue on our cloud platform

Resolved Nov 24th, 11:24 - 10:00 GMT

Timeline

Resolvedabout 12 days ago

The issue should be resolved, but we are still monitoring the mail system. Please get back to us if you are still unable to authenticate or if you get any other errors.

Fixingabout 20 days ago

We are currently investigating an authentication issue with mailboxes on our cloud platform, starting with info@, when using mail clients. Please use webmail in the meantime, until everything is working normally.
The issue is being worked on with high priority towards a resolution. Please excuse us for the caused inconvenience.