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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

hatton.footholds.net IP 185.24.97.76 blacklisted by Microsoft

Resolved Oct 14th, 12:18 - Oct 22nd, 06:30 BST

Timeline

Resolvedabout 1 month ago

The issue should be resolved now. Please contact our support if you are still experiencing any issues.

Updateabout 1 month ago

It seems the new sending IP(188.65.117.76) of the server has been blacklisted by Microsoft. The issue has been reported to our System Administrators and they are looking into the issue.

Please excuse us about the inconvenience.

Fixingabout 1 month ago

Unfortunately, our hatton.footholds.net shared cPanel server's IP address 185.24.97.76 is currently blacklisted by Microsoft and some of the customers may be receiving bounce-back messages when sending emails to Microsoft's Services. We're working on this with high priority to resolve the issue as soon as possible. Please excuse us for the caused inconvenience due to the blacklist.