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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

MySQL issue on the Cloud hosting platform

Resolved Oct 4th, 16:33 - Oct 5th, 09:30 BST

Timeline

Resolved2 months ago

The issue should now be fully resolved.
Don't hesitate to contact us through our support channels if you notice any further issues.

Fixing2 months ago

We have noticed a load spike on several database servers. Our administrators are informed about the issue and they are working on fixing it as soon as possible.
During that time you may receive a 504 Gateway Time-out on your sites.

Thank you for the understanding and please accept our apologies for the caused inconveniences.