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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Cloud mailbox setup on gmail issue

Resolved Sep 13th, 08:57 - Sep 20th, 08:34 BST

Timeline

Resolvedover 5 years ago

We have enrolled an upgrade and the majority of the cases should now be resolved, so please retry connecting again. If you spot anything out of the ordinary, please contact support.

Fixingover 5 years ago

We have received reports that customers using our shared cloud platform are unable to configure their mailboxes within gmail as an alias. The issue is currently being investigated and our team is working with high priority to resolve it.
Please excuse us for the caused inconvenience.