Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Cloud mailboxes are not able to receive emails

Resolved Sep 12th, 10:06 - Sep 14th, 08:30 BST

Timeline

Resolvedabout 10 days ago

The issue should be fully resolved now.
Don't hesitate to contact us through our support channels if you notice any further issues.

Monitoringabout 12 days ago

The issue should be resolved now,
but we will keep monitoring the service to make sure it will not re-appear.

If you still experience issues with receiving emails,
please feel free to contact out Support team.

Fixingabout 12 days ago

We are currently investigating an issue with emails not being delivered to Cloud mailboxes.
Our System administrators are currently investigating the issue.

Please excuse us for the caused inconvenience.