Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issue with virtual_mail_27 storage on the Cloud

Resolved Aug 28th, 12:42 - 14:51 BST

Timeline

Resolved6 months ago

This should be resolved now. The issue was a faulty disk on the NAS.

Let us know if you spot anything unusual.

Fixing6 months ago

Currently we are experiencing issues with the above mail storage. Mailboxes on it will not be able to see their emails via webmail, or a mail client. They'll be getting a connection to IMAP server failed message. We are working as quickly as possible to restore the service as normal. Please excuse us about the inconvenience.