Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Apollo server issues

Resolved Aug 21st, 12:45 - 15:55 BST

Timeline

Resolved6 months ago

The issue should be resolved now. We're still monitoring the server just to make sure that everything is working as expected.

Fixing6 months ago

We're currently experiencing some issues on the apollo.servers.prgn.misp.co.uk shared cPanel server. Some of the websites could be redirecting to cgi-sys/defaultwebpage.cgi and the customers could be getting error messages in cPanel. Our system administrators are working on the issue with high priority. Please excuse us for the inconvenience.