Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Apollo mail IP blacklisted

Resolved Aug 19th, 13:51 - Aug 23rd, 10:31 BST


Resolved12 months ago

The blacklists that were affecting apollo.servers.prgn.misp.co.uk have been mitigated. Truncate will automatically expire as it does not offer any form of manual request to delist.

Fixing12 months ago

The mail IP for our apollo.servers.prgn.misp.co.uk cPanel server is currently blacklisted in TRUNCATE and Spamhaus ZEN. The users on that server could be receiving bounce-back messages for a while. Our system administrators are working on this with high priority. Please excuse us for the inconvenience.