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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Hardware swap on Gridhost Mail Node

Resolved Apr 8th, 11:59 - Apr 9th, 09:00 BST

Timeline

Resolved3 months ago

The issue should be resolved. If you notice anything unusual, let us know.

Fixing4 months ago

We are currently performing an emergency hardware swap on one of the nodes that is responsible for the outgoing Cloud mail servers. If you notice errors such as: SMTP Error (451): Authentication failed please be advised that we are aware. Once we have swapped the hardware, the service will be resumed.

Please excuse us about the inconvenience.