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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Hardware swap on Gridhost Mail Node

Resolved Apr 8th, 11:59 - Apr 9th, 09:00 BST

Timeline

Resolvedabout 1 year ago

The issue should be resolved. If you notice anything unusual, let us know.

Fixingabout 1 year ago

We are currently performing an emergency hardware swap on one of the nodes that is responsible for the outgoing Cloud mail servers. If you notice errors such as: SMTP Error (451): Authentication failed please be advised that we are aware. Once we have swapped the hardware, the service will be resumed.

Please excuse us about the inconvenience.