Tsohost Help Centre

Affected Services

Planned Servers Migration - affects only former Compila clients

Scheduled Apr 1st, 00:00 - Apr 5th, 06:00 BST

Timeline

Monitoringabout 19 days ago

All compila servers have been migrated successfully and domains are now live from the new servers.

As previously mentioned all domains hosted on the new servers will need to have their nameservers changed to 'ns1.tsohost.co.uk' and 'ns2.tsohost.co.uk' or in case you're using 3rd party nameservers you will need to update the DNS records to point to the new servers within 30 days after the migration as the old DNS zones will be removed.

This means that by the 5th May all DNS should be updated, otherwise your website, emails and other services relying on the DNS will stop working.

Do note that updating the nameservers to the TSO ones before that date would have no impact on website or email operation.

Updateabout 20 days ago

All migrations for the day have been completed, please get in touch with our support teams if you notice any issues.

Updateabout 21 days ago

All migrations for the day have been completed, please get in touch with our support teams if you notice any issues.

Updateabout 22 days ago

All migrations for the day have been completed, please get in touch with our support teams if you notice any issues.

Plannedabout 1 month ago

We're in the process of replacing the shared servers for former Compila clients. The move has been scheduled to begin overnight on 1st April and end in the early morning on 5th April.

There should be very little to no downtime at all. However, all domains hosted on the new servers will need to have their nameservers changed to 'ns1.tsohost.co.uk' and 'ns2.tsohost.co.uk' or in case you're using 3rd party nameservers you will need to update the DNS records to point to the new servers within 30 days after the migration as the old DNS zones will be removed. Meaning that by 5th May, all DNS should be updated, otherwise your website, emails and other services relying on the DNS will stop working.

Updateabout 1 month ago

You can find a detailed schedule of the servers that are to be migrated below:
Group 1 - 01.04
ns3.sovdns.com
ns12.sovdns.com

Group 2 - 02.04
ns15.sovdns.com


Group 3 - 03.04

ns27.sovdns.com
ns28.sovdns.com
ns30.sovdns.com

Group 4 - 04.04
ns14.sovdns.com
ns24.sovdns.com
ns17.sovdns.com


Group 5 - 05.04
ns29.sovdns.com
ns31.sovdns.com
ns26.sovdns.com
ns33.sovdns.com
ns34.sovdns.com
ns39.sovdns.com