Resolvedover 6 years ago
All users shells are now operational on the shell server. If you run into any problems please contact our support team.
Affected Services
info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.
Resolved Feb 13th, 12:47 - Feb 17th, 18:30 GMT
Timeline
Resolvedover 6 years ago
All users shells are now operational on the shell server. If you run into any problems please contact our support team.
Updateover 6 years ago
Server was rebooted and now it is in the process of starting up the user shells that were enabled on it before that. As time passes more and more shells will resume working.
Updateover 6 years ago
We need to perform emergency maintenance on the shell server for our cloud platform. Actual downtime for the server will be arround 30 minutes but recovery time for the services running on it will take several hours. During this time frame SSH access to cloud accounts will be unavailable. All other services will be unaffected by this. We will post more updates as we have them.