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Affected Services

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Emergency maintenance - Cloud shell server

Resolved Feb 13th, 12:47 - Feb 17th, 18:30 GMT

Timeline

Resolvedover 6 years ago

All users shells are now operational on the shell server. If you run into any problems please contact our support team.

Updateover 6 years ago

Server was rebooted and now it is in the process of starting up the user shells that were enabled on it before that. As time passes more and more shells will resume working.

Updateover 6 years ago

We need to perform emergency maintenance on the shell server for our cloud platform. Actual downtime for the server will be arround 30 minutes but recovery time for the services running on it will take several hours. During this time frame SSH access to cloud accounts will be unavailable. All other services will be unaffected by this. We will post more updates as we have them.