Tsohost Help Centre

Affected Services

info_outline This maintenance is not connected to any specific service. Please check opposite for more details and risk to disruption.

Cloud - Upgrading Windows Servers

Completed Jan 31st, 05:00 - 18:00 GMT

Timeline

Complete8 months ago

The upgrade has completed. In case you run into any issues please contact technical support.

Investigating8 months ago

We're still encountering issues regarding site's showing 500 Internal Server Errors, the team are currently checking on this, and we'll correct this as soon as possible.

Resolved8 months ago

The Windows Platform issues should now be resolved. If you are redirected to the tsohost.com site, or experience a 500 Internal Server Error when accessing your site, please contact Support.

Investigating8 months ago

Websites might experience 500 Internal Server Errors or redirections to our website https://tsohost.com.

We are currently working towards resolving the issues as soon as possible.

Monitoring8 months ago

The windows upgrade has completed. We are currently monitoring the service for problems. If you experience any issues please contact our support team.

Update8 months ago

Planned works starting now.

Planned8 months ago

We will be doing an Operating system upgrade on the servers underlying your websites. This is for security and efficiency purposes. Service impact should be minimal. This update is important for the security and stability of both the platform and the websites hosted on it and is part of our efforts to improve our cloud hosting solution. If you experience any issues after the update, please get in touch with our support teams who will be happy to assist with any queries.