Tsohost Help Centre

Affected Services

Issues on Cloud Database Server 10.169.0.184

Resolved Jan 15th, 18:01 - 18:30 GMT

Timeline

Complete8 months ago

The database server has been running ok for the past few days. If you run into any problems please contact support.

Monitoring8 months ago

We've located and resolved the issue. The database host is up-and-running, all websites using it should work as expected.

We'll continue to monitor the situation closely to prevent further complications.

Investigating8 months ago

We are currently investigating an issues with one of the database hosts - 10.169.0.184. Websites using this database server may show MySQL connection errors or time-outs.
Our Infrastructure team are currently working on it with highest priority.
We'll post further updates shortly.

We apologise for the caused inconvenience.