Tsohost Help Centre

Affected Services

Issues on Cloud Database Server 10.169.0.184

Resolved Jan 15th, 18:01 - 18:30 GMT

Timeline

Completeabout 1 year ago

The database server has been running ok for the past few days. If you run into any problems please contact support.

Monitoringabout 1 year ago

We've located and resolved the issue. The database host is up-and-running, all websites using it should work as expected.

We'll continue to monitor the situation closely to prevent further complications.

Investigatingabout 1 year ago

We are currently investigating an issues with one of the database hosts - 10.169.0.184. Websites using this database server may show MySQL connection errors or time-outs.
Our Infrastructure team are currently working on it with highest priority.
We'll post further updates shortly.

We apologise for the caused inconvenience.