Completeover 6 years ago
The database server has been running ok for the past few days. If you run into any problems please contact support.
Affected Services
Resolved Jan 15th, 18:01 - 18:30 GMT
Timeline
Completeover 6 years ago
The database server has been running ok for the past few days. If you run into any problems please contact support.
Monitoringover 6 years ago
We've located and resolved the issue. The database host is up-and-running, all websites using it should work as expected.
We'll continue to monitor the situation closely to prevent further complications.
Investigatingover 6 years ago
We are currently investigating an issues with one of the database hosts - 10.169.0.184. Websites using this database server may show MySQL connection errors or time-outs.
Our Infrastructure team are currently working on it with highest priority.
We'll post further updates shortly.
We apologise for the caused inconvenience.