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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

DNS Cluster change

Resolved Dec 5th, 03:00 - 23:00 GMT


Complete7 months ago

We've been monitoring the DNS cluster for a while now and there have not been any new issues reported. If you run into any issues please contact support.

Update9 months ago

The necessary changes are now done and the DNS cluster is back online. Please do note that it will take a few hours for the cluster to catch up with the DNS updates that were carried our during that time.

New records will start propagating shortly. No need to do anything your end.

Planned9 months ago

We plan to make changes to our DNS Cluster which will cause some Cpanel servers to not be able to add or update dns records for up to 2 hours. This work will commence at 3pm GMT.

This will not affect any existing records but rather only new dns records or updates.

This change will only affect customers who use Cpanel to manage their dns updates on our clusters. Customers who manage dns through another method will be unaffected.