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Affected Services

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Support Channels Unavailable due to Maintenance on 14th of October

Resolved Sep 18th, 11:12 - Oct 14th, 09:00 BST

Timeline

Resolvedabout 6 days ago

We have now compleated all upgrades to our systems and our support team are, as always looking forward to assisting you with any queries or problems you may have.

We thank you for your patience while this work was carried out.

Updateabout 6 days ago

Regrettably, the upgrades on the phone systems are taking a little longer than expected but we expect to have these finished within the next hour.

We apologise in advance for any inconvenience this may cause.

Plannedabout 1 month ago

Support channels are going to be unavailable due to a technical upgrade on 14/10/2018 (14th of October, 2018). The maintenance will last a couple of hours and it will start at midnight.

We apologise in advance for any inconvenience this may cause.

Exact timing
October 14th
Maintenance start: 00:00
Maintenance end: 09:00