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info_outline This maintenance is not connected to any specific service. Please check opposite for more details and risk to disruption.

Planned maintenance for Windows virtualisation platform - 23/09/2018

Completed Sep 23rd, 00:00 - 02:57 BST

Timeline

Resolvedabout 1 month ago

The maintenance has been completed and systems are operating normally.

If you are experiencing any issues with your VPS, please feel free to raise a ticket with our support team.

Planned2 months ago

This maintenance is in response to the recent public disclosure of a new class of security vulnerabilities nicknamed Foreshadow that affect most modern computer processors.

All affected clients will have received an email notification.

Microsoft and various hardware manufacturers have released several updates to mitigate these vulnerabilities at both the software and hardware level, as such we will be restarting the Hypervisors several times during the window as these updates are applied.

The maintenance window is expected to last for three hours during which your VPS could be offline, however, we expect actual disruption to clients to be much less.

If you have any questions please feel free to raise a ticket with our support team and we'll be happy to answer them.

We will update this status page with updates on the progress of this maintenance.