Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Cloud platform: HTTP error

Resolved Aug 21st, 13:19 - 00:00 BST

Timeline

Completeabout 20 days ago

Services are back to normal and websites are working as expected.

We apologize for any caused inconvenience.

Monitoringabout 1 month ago

The websites are back online.

Our engineers will continue monitoring the system, to ensure the issue is isolated and work on a long term fix.

Investigatingabout 1 month ago

Our engineers are currently investigating possible issues with one of our windows servers on the cloud.

Some websites may be unavailable showing: HTTP/1.1 New Session Failed


Monitoringabout 1 month ago

One of our windows web servers got stuck and required reboot.

After reboot the websites are back up and running.

Please report any unusual behaviour.

Fixingabout 1 month ago

We are currently investigating an issue with websites hosted on our cloud hosting platform showing the following error message:

HTTP/1.1 New Session Failed

We are currently working on this and hope to have it resolved shortly. We apologise for any inconvenience.