Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Cloud platform: HTTP error

Resolved Aug 21st, 13:19 - 00:00 BST

Timeline

Complete3 months ago

Services are back to normal and websites are working as expected.

We apologize for any caused inconvenience.

Monitoring3 months ago

The websites are back online.

Our engineers will continue monitoring the system, to ensure the issue is isolated and work on a long term fix.

Investigating3 months ago

Our engineers are currently investigating possible issues with one of our windows servers on the cloud.

Some websites may be unavailable showing: HTTP/1.1 New Session Failed


Monitoring3 months ago

One of our windows web servers got stuck and required reboot.

After reboot the websites are back up and running.

Please report any unusual behaviour.

Fixing3 months ago

We are currently investigating an issue with websites hosted on our cloud hosting platform showing the following error message:

HTTP/1.1 New Session Failed

We are currently working on this and hope to have it resolved shortly. We apologise for any inconvenience.