tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

"P" sites issue on the Cloud Platform

Resolved Aug 20th, 08:30 - 10:00 BST

Timeline

Resolvedover 6 years ago

The issue is now resolved. The older backups needed to be cleared. P sites will shortly start performing better.

Updateover 6 years ago

Sites beginning with the letter 'P' on our Cloud Hosting Platform may be experiencing a 500 Internal Server Error, 502 Bad Gateway or timeouts. NAS is getting full and old backups needs to be cleared.

Our specialists are working on resolving this as soon as possible. We apologize for the caused inconvenience.