Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Database Server 10.169.0.169

Resolved Aug 17th, 12:16 - 13:45 BST

Timeline

Resolved11 months ago

The issue has been rectified and the websites are back up and running.

Please contact us know if you notice any unusual behaviour.

Fixing11 months ago

One of our database servers - 10.169.0.169 - on Cloud Shared hosting is experiencing high load and websites hosted on that database server might experience downtime showing "Error establishing database connection."

We're working to resolve this as a top priority.

Take our apologies for any inconvenience caused.