Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Database Server 10.169.0.169

Resolved Aug 17th, 12:16 - 13:45 BST

Timeline

Resolvedabout 1 year ago

The issue has been rectified and the websites are back up and running.

Please contact us know if you notice any unusual behaviour.

Fixingabout 1 year ago

One of our database servers - 10.169.0.169 - on Cloud Shared hosting is experiencing high load and websites hosted on that database server might experience downtime showing "Error establishing database connection."

We're working to resolve this as a top priority.

Take our apologies for any inconvenience caused.