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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Cloud Database Server 10.169.0.164

Resolved Jul 11th, 13:38 - 13:45 BST

Timeline

Resolvedover 6 years ago

We've identified the problem and have fixed the issue, so site's will now be loading normally.

If you encounter any problems with your site, please raise a support ticket via the client area.

Fixingover 6 years ago

We're currently investigating problems with database server 10.169.0.164. Site's using databases on this server will likely display Database Connection Errors.

We'll correct this as quickly as possible.

Apologies for any inconvenience caused.