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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Mail Server / Storage Upgrade - Cloud Hosting - 2/5/2018 - 11/5/209

Resolved May 1st, 09:00 - May 5th, 00:30 BST

Timeline

Completeover 6 years ago

Planned works complete.

Updateover 6 years ago

Planned works starting now

Updateover 6 years ago

Planned works finished for tonight.

Updateover 6 years ago

Planned works starting now

Updateover 6 years ago

Planned works finished for tonight.

Updateover 6 years ago

Planned works starting now

Plannedover 6 years ago

Between 23:00 and 3:00 on 2nd, 3rd, 4th, 5th, 6th, 7th, 8th, 9th and 10th of May 2018 we will be carrying out email server and storage upgrades.

On one of these evening, Cloud Web Hosting users will be unable to access their emails for ~10 minutes while the upgrade is completed.

No mail will be lost during this upgrade. Following the completion of this upgrade, users may temporarily experience slow loading - this will quickly resolve.

If you have any questions about this upgrade please do not hesitate to get in touch with our support team.