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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

High load on the cloud platform related to "T" websites

Resolved Mar 22nd, 09:00 - 15:20 GMT

Timeline

Resolvedover 3 years ago

Service for 'T' sites on the Cloud has now resumed. We will continue to closely monitor performance. If you continue to experience issues please do not hesitate to contact our support team.

Updateover 3 years ago

The issue has been identified as a failing drive. This has now been replaced and the raid is rebuilding.

Fixingover 3 years ago

We are currently experiencing issues with 'T' sites hosted on our cloud platform. Users affected by this issue are seeing 500 and 502 errors and in some cases websites are timing out. Our engineers are working to resolve this issue as quickly as possible.