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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues on Database server 10.169.0.149

Resolved Jul 30th, 19:45 - 21:45 BST

Timeline

Completeover 7 years ago

This has now been resolved; however, we are going to be monitoring the database closely.

Please accept our apologies for the caused inconvenience.

Fixingover 7 years ago

We are currently experiencing some issues on the 10.169.0.149 database server on our shared cloud hosting platform.

These issues are resulting in some databases not appearing within your MySql database section in the control panel and some websites displaying an "Error Establishing a Database Connection".

Our sysdamins are currently working on this and we will post updates here as we make more progress on the issue.