tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues with cloudmail

Resolved May 27th, 14:28 - May 28th, 12:00 BST

Timeline

Resolvedover 8 years ago

Our sysadmins have now mitigated this issue and all mailboxes should be working as normal.

Apologies for any inconvenience caused.

Updateover 8 years ago

We are still investigating ongoing connectivity issue with emails hosted on the cloud. Possible symptoms on customer's end could be connection to storage server failing, problems with logging into Webmail/email clients. Please, bear with us. We would like to apologise to all customers for any inconvenience as a result of this.

Updateover 8 years ago

We are currently investigating issues with cloud webmail.