Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issue with exchange mailboxes

Resolved Feb 8th, 10:09 - Feb 9th, 11:50 GMT


Monitoringabout 17 days ago

All database are now available. We are still seeing high resource usage and are working to resolve it, however mailboxes should function correctly.

Fixingabout 17 days ago

The databases are causing high resource usage, so we are in the process of taking one database down at a time to check for corruption.

Resolvedabout 17 days ago

All databases are now online. Sorry for any inconvenience caused.

Fixingabout 18 days ago

We have identified and fixed an issue with the backend storage. However, the databases require a full repair scan as a precaution before being used again. This is now in progress and each database will be brought online as soon as possible.

Investigatingabout 18 days ago

We're currently looking into an issue affecting exchange mailboxes.