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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issue with exchange mailboxes

Resolved Feb 8th, 10:09 - Feb 9th, 11:50 GMT

Timeline

Monitoringabout 1 month ago

All database are now available. We are still seeing high resource usage and are working to resolve it, however mailboxes should function correctly.

Fixingabout 1 month ago

The databases are causing high resource usage, so we are in the process of taking one database down at a time to check for corruption.

Resolvedabout 1 month ago

All databases are now online. Sorry for any inconvenience caused.

Fixingabout 1 month ago

We have identified and fixed an issue with the backend storage. However, the databases require a full repair scan as a precaution before being used again. This is now in progress and each database will be brought online as soon as possible.

Investigatingabout 1 month ago

We're currently looking into an issue affecting exchange mailboxes.