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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

OpenXchange Professional Email - Mail Client Accessibility Issues

Resolved Oct 9th, 11:00 - Oct 17th, 08:30 BST

Timeline

Resolvedabout 1 year ago

This should be fully resolved and the service's functionality has been restored. If any issues persist on your end, please reach out to our support team.

Updateabout 1 year ago

The issue reoccurred and we are working with high priority to fix it. Please excuse us for the inconvenience caused.

Monitoringabout 1 year ago

This should be fully resolved now. If any issues persist, please reach out to our support staff.

Monitoringabout 1 year ago

The issue should be alleviated and we're currently monitoring the system. If you encounter any further issues, please reach out to our support team.

Updateabout 1 year ago

Currently we are experiencing some issues related to OpenXchange Professional Email services - customers are not able to connect using email clients. We are working on resolving the issue as soon as possible.
Please excuse us for the caused inconvenience!