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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

OpenXchange Professional Email - Mail Client Accessibility Issues

Resolved Oct 9th, 11:00 - Oct 17th, 08:30 BST

Timeline

Resolved9 months ago

This should be fully resolved and the service's functionality has been restored. If any issues persist on your end, please reach out to our support team.

Update10 months ago

The issue reoccurred and we are working with high priority to fix it. Please excuse us for the inconvenience caused.

Monitoring10 months ago

This should be fully resolved now. If any issues persist, please reach out to our support staff.

Monitoring10 months ago

The issue should be alleviated and we're currently monitoring the system. If you encounter any further issues, please reach out to our support team.

Update10 months ago

Currently we are experiencing some issues related to OpenXchange Professional Email services - customers are not able to connect using email clients. We are working on resolving the issue as soon as possible.
Please excuse us for the caused inconvenience!