tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues with some of our shared cPanel servers

Resolved Dec 24th, 11:18 - 22:15 GMT

Timeline

Resolvedabout 1 year ago

The issue should be fully resolved now.

Don't hesitate to contact us through our support channels if you notice anything further.

Monitoringabout 1 year ago

The issue should be resolved now, but our administrators will continue to monitor the servers.

Fixingabout 1 year ago

Our administrators have detected an issue with some of our shared cPanel servers causing them to fail to load Webmail or the cPanel management page.

Some of the reported servers so far are :
sxb1plzcpnl437831.prod.sxb1.secureserver.net
sxb1plzcpnl486930.prod.sxb1.secureserver.net
sxb1plzcpnl490660.prod.sxb1.secureserver.net

The issue is being worked on and it will be resolved as soon as possible.

Thank you for the understanding and please accept our apologies for the caused inconveniences.