tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues with some of our shared cPanel servers

Resolved Dec 22nd, 16:56 - Dec 24th, 21:30 GMT

Timeline

Resolvedabout 1 year ago

The issue should be fully resolved now.

Don't hesitate to contact us through our support channels if you notice anything further.

Monitoringabout 1 year ago

The issue should be resolved, but our administrators will continue to monitor it to ensure it is fully resolved.

Fixingabout 1 year ago

Our administrators have detected an issue with some of our shared cPanel servers resulting in some sites throwing a "503 service unavailable" error, and are actively working on resolving it.

The affected servers so far are:

sxb1plzcpnl487118.prod.sxb1.secureserver.net
sxb1plcpnl0018.prod.sxb1.secureserver.net
sxb1plzcpnl489891.prod.sxb1.secureserver.net
sxb1plzcpnl489541.prod.sxb1.secureserver.net
sxb1plzcpnl459826.prod.sxb1.secureserver.net
--

Please excuse us for any inconvenience this may cause.