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Affected Services

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Incorrect redirects on shared cPanel and Web Hosting plus platforms

Resolved Dec 21st, 15:30 - Dec 23rd, 09:30 GMT

Timeline

Resolvedabout 1 year ago

Customers should no longer be encountering intermittent redirects. If you are still experiencing redirect issues, please contact our customer care team.

Updateabout 1 year ago

We are making progress as we address the issue of intermittent redirects of some websites we host. We will continue to provide updates here until the issue is fully resolved.

Investigatingabout 1 year ago

We are currently investigating reports that a subset of customers' websites are at times being incorrectly redirected.