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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Intermittent client area access issue

Resolved Dec 19th, 23:55 - Dec 20th, 20:45 GMT

Timeline

Completeabout 1 year ago

Our developers are working on developing a fix. However, due to the sporadic nature of the issue and the fact that it is easy to bypass by using google chrome we'll close this matter off.

Investigatingabout 1 year ago

We have received reports about product login issues affecting mainly firefox and safari browsers.

While we're working on a fix please note that google chrome works correctly.