tsoHost Help Centre

Affected Services

info_outline This maintenance is not connected to any specific service. Please check opposite for more details and risk to disruption.

Backup system maintenance notice

Completed Sep 1st, 15:52 - Sep 13th, 09:15 BST

Timeline

Completeabout 17 days ago

The issue has now been resolved.

If you are experiencing something similar, please contact us.

Fixingabout 29 days ago

An issue affecting our acronis backup system has been discovered and we're currently working on a solution. We'll keep this status posted as the situation develops.

At present we're unable to access backups to restore them manually. Once the maintenance concludes and servers are rebooted backups should become accessible automatically.

Your patience is appreciated.