tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

myh access issues

Resolved Jul 18th, 18:00 - 19:45 BST


Resolvedover 2 years ago

The matter has been resolved and all services are back to normal.

Monitoringover 2 years ago

We have implemented a fix that has resolved the issue and we're currently monitoring the overall system.

Identifiedover 2 years ago

We have identified an issue with our auto-login system (also known as myh) which is used to access our newer services like cPanel, fully managed servers, etc..

Note that this affects only the client area side of things and the servers themselves are fully operational.