tsoHost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Mail receiving issues on legacy CPanel VPS

Resolved Apr 12th, 08:02 - 08:30 BST

Timeline

Resolvedover 3 years ago

We are glad to report that the issue is now resolved, but our administrators are still monitoring it to ensure stability!

Updateover 3 years ago

We are still working on this with high priority!

Thank you for your understanding and patience!

Identifiedover 3 years ago

We are currently experiencing issues with email receiving on our legacy CPanel VPS, following a recent update on CPanel itself. Affected customers will not be able to receive emails on their mailboxes, until the issue is resolved.
Our Administrators are doing their best to provide a global resolution and we will update this status page as soon as we have more news on the matter.
Thank you for your patience and understanding!