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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Payment gateway issue

Resolved Feb 28th, 10:45 - 10:30 GMT

Timeline

Resolvedover 3 years ago

The issue with the gateway has been fixed now.

If you still have any issues do not hesitate to contact our support channels.

Fixingover 3 years ago

We experienced a payment gateway issue on the 24-25th of February that could have resulted in multiple charges. We are in the process of rectifying this and refunding any overpayments.

We apologise for the inconvenience this has caused you. We will further update this status page when we have more information.