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Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Webmail issues with Daily customers

Resolved Dec 3rd, 08:18 - Dec 13th, 08:00 GMT

Timeline

Completeover 3 years ago

This should be resolved.

Please get back to us if you still have issues accessing your Daily mailbox even after you reset your password from the Client Area.

Identifiedover 3 years ago

If you are unable to login to your email account, please change your mailbox password.

This can be done via your Tsohost client area -> services -> my services -> click on the daily service under which the mailbox is hosted -> change password next to the mailbox.

Please contact our support, if you still face any issues afterwards.

Fixingover 3 years ago

We are experiencing some login issues with the webmail with customers on the Daily platform. Affected customers may not be able to login, even after a password reset.
We will update this page as soon as we have more news on the matter.