Tsohost Help Centre

Affected Services

info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.

Issues with AutoSSL on our cPanel platform

Updated Dec 7th, 09:45 GMT

Timeline

Fixingabout 12 hours ago

We are in the process of enrolling an update to the servers affected by the issue. We will further update this page when we have more information.

We appreciate your patience and understanding.

Updateabout 7 days ago

The issue is still ongoing, but our team is doing their best to fix it as soon as possible.

Your patience would be greatly appreciated.

Investigatingabout 13 days ago

We have received reports for issues with the running process of AutoSSL for some of our customer with shared cPanel and Business Hosting plans.

We are actively working on resolving the matter.

Thank you for the understanding in the meantime and we apologize for the inconveniences caused!