Resolvedover 3 years ago
We are happy to confirm, that the issue is now resolved. Please contact our support, if you notice anything unusual. We will be happy to help!
Affected Services
info_outline This incident is not connected to any specific service. Please check opposite for more details and risk to disruption.
Issues with AutoSSL on our cPanel platform
Resolved Nov 24th, 15:40 - Dec 29th, 12:00 GMT
Timeline
Fixingover 3 years ago
The root of the issue has been identified and a fix that requires updates be rolled out to the entire cPanel environment is ongoing. Once this is done, we will update this page.
Your patience and understanding are greatly appreciated.
Fixingover 3 years ago
We are in the process of enrolling an update to the servers affected by the issue. We will further update this page when we have more information.
We appreciate your patience and understanding.
Updateover 3 years ago
The issue is still ongoing, but our team is doing their best to fix it as soon as possible.
Your patience would be greatly appreciated.
Investigatingover 3 years ago
We have received reports for issues with the running process of AutoSSL for some of our customer with shared cPanel and Business Hosting plans.
We are actively working on resolving the matter.
Thank you for the understanding in the meantime and we apologize for the inconveniences caused!